Daily Work Routine Management is a text devoted to the operation of any type of organization. Whether you are operating a small store, a large bank, or a government, the contents...

True Power is consultant and administrator Vicente Falconi's great gift to leaders. This work relates cases in which the author was directly involved and addresses all the issues...

Management by Objectives is the motivating, dynamic and revolutionary side to Total Quality Management (TQM), in the Japanese style. It is a TQM subsystem, focused on competition,...