Ft Listen To Lucy
Listening to customers can be bad business
- Autore: Vários
- Narratore: Vários
- Editore: Podcast
- Durata: 0:05:19
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Management accepting humiliation in order to satisfy customers seems like a good thing but Gap’s climbdown on its new logo is feeble, says Lucy Kellaway See acast.com/privacy for privacy and opt-out information.
