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QA with a PA

Q&A with a PA

Setting/Managing Customer Expectations with Doug Brod

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In this episode, we sit down with Doug Brod - A property claims supervisor with the Erie Insurance Group. As a claim supervisor, he has a first-hand look from the desk side of the claim. He gives a great way to set & manage customer expectations and gives some good new to new folks coming into the industry.     To learn more about AP Adjusting or to support the show, please visit: www.ap-adjusting.com Facebook  Twitter  Instagram 

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