Better Customer Interviews With Hannah
Why Empathy Is a Half-Truth
- Autore: Vários
- Narratore: Vários
- Editore: Podcast
- Durata: 0:09:28
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Everyone gung-ho about customer research rattles off the word empathy. I'm guilty of it, too. But it's a half-truth. For the full (and less romantic) truth and nothing but, listen to this episode.