Ibm Analytics Insights Podcasts

Decoding Digital Transformation: Insights from Bob McDonald, CRM Expert at IBM | Part 1

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Send us a text"Welcome to Part 1 of an insightful podcast series where we delve into the dynamic world of digital transformation. Join us as we engage in a thought-provoking conversation with Bob McDonald, CRM Experience at IBM, who doesn't just discuss digital transformation – he's living it.In this episode, we unveil Bob's unique perspective on reinventing the enterprise. Starting with the core concept, we explore what digital transformation truly means. With Bob's wealth of experience, we journey through the challenges of changing organizational culture and the crucial role data plays in the process.Join us as we dig deep into Bob's philosophy, learn from his practical insights, and explore the transformative power of digital transformation. If you're intrigued by the evolving landscape of business innovation and technology, this episode is a must-listen.03:12 Putting it out there05:44 Bob McDonald intro10:22 What IS digital transformation22:00 Changing culture29:23 Solvi