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Daniel Pink (@DanielPink) is the author of To Sell Is Human: The Surprising Truth About Moving Others, which uses social science, survey research, and stories to offer a fresh look at the art and science of sales. The Cheat Sheet: What's the best way of dealing with an "off" day? Learn why sales and a sales skillset are a part of our lives -- whether we like it or not. Understand the concepts of irritation versus agitation (and how to use both to motivate others). Attunement: what it is and how it can make you more persuasive. Tips for both introverts and extroverts to improve a social skillset and build better rapport. And so much more... Avoid trips to the post office with Stamps.com -- The Art of Charm listeners get a postal scale and $55 of postage for free here! DesignCrowd helps startups and small businesses crowdsource custom graphics, logos, Web design -- even tattoo designs! Check out DesignCrowd.com/Charm for a special $100 VIP offer for our listeners or enter the discount code CHARM when posting