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The mission of the Impact Pricing Podcast is to help you improve your business through an understanding of pricing and value. Executives and entrepreneurs will find this especially helpful in many aspects of your company. Sales leaders will learn what value really is and how to capture more of it. Product managers will learn how to create value. Marketers will learn how to talk about value. Pricing is about creating, communicating and capturing value.
Episodi
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The Structure of SaaS Pricing and Designing SaaS Pricing Models with Ulrik Lehrskov-Schmidt
03/10/2022 Durata: 31minUlrik Lehrskov-Schmidt is the partner of willingnesstopay.com where they help companies create pricing models that radically accelerates growth and unlocks the value of their underlying technology. He has founded and sold two different companies, and he has a master's degree from Harvard. He also has an upcoming book called “The Pricing Roadmap” which will be published this December. In this episode, Ulrik enumerates four (4) things that he thinks are the most important in SaaS pricing. He also shares his methods on product segmentation and explains why the traditional “good, better, and best” product tier is lacking some important details. Why you have to check out today’s podcast: Learn about designing your models as well as the structure of SaaS pricing Find out how different ‘tiered packaging’ is to Mark’s idea of good, better, best Understand what prescriptive solution is and why you should not do it “Usually, people underestimate the pricing power they have in the market. So, I see, even if you ha
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Blogcast #74: Qdoba Knows their Buyer’s Decision Journey
30/09/2022 Durata: 03minThis is an Impact Pricing Blog published on August 24, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/qdoba-knows-their-buyers-decision-journey/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/
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Memecast #77: King of Hearts: Value-based Pricing is Impossible
28/09/2022 Durata: 02minThis one is the King of Hearts from the Selling Value card deck. It's true, value-based pricing is impossible because value-based pricing simply means charge what your customers are willing to pay. And yet you don't know how much your customers are willing to pay. You can't read their mind. You don't know the answer and you never will know the answer. But instead of assuming we're ever going to get perfect, let's assume we can get better. We can adopt this as a mindset. If we're thinking always about how much is our market, our customer, willing to pay. All of a sudden, we change our thinking from cost-plus, we have to cover our cost type thinking, to, could I get more from this customer? Could I get more from this marketplace? And as we start thinking that way, we also start thinking, can I create products that deliver a little bit more value? Can I communicate my value better to my customers? Can I help my customers, or my buyers, understand that there's way more value there than they originally thought, an
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Finding Value in the First Call: Asking the Right Questions with Bryan Whittington
26/09/2022 Durata: 30minBryan Whittington is the founder of ebs/growth, a firm that helps companies create a more effective sales team. Also, he is the host of the Talent Sales & Scale podcast, and was a sales trainer for over ten years. In this episode, Bryan discusses how he handles exploratory or discovery calls. He explains how he talks with his clients and potential clients in order to find the root cause of their problems, and shares some of his techniques to get these clients to propose the possible solutions to their problems themselves. Why you have to checkout today’s podcast: Learn how an expert like Bryan Whittington handles discovery calls Acquire new techniques in scrutinizing your clients’ problems Discover smart ways to find a solution to your clients’ problems “Pricing is a belief. You either believe that your price is not worth what you're asking, or you're able to convey that your price is worth it to your prospect, your buyer. But price is absolutely a belief. You choose which belief you want.” – Bryan
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Blogcast #73: Training Salespeople
23/09/2022 Durata: 04minThis is an Impact Pricing Blog published on August 17, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/training-salespeople/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/
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Memecast #76: King of Spades: The Most Profitable Pricing Strategy
21/09/2022 Durata: 02minThis one is the King of Spades from the Selling Value card deck. It's true, value-based pricing is the most profitable pricing strategy you can adopt. If you think about it, the definition of value-based pricing is charge what your customers are willing to pay. Now, that seems pretty simple, but if you knew exactly how much your customers were willing to pay, and you charged that amount, then you can't possibly make more money. If you charge less than that amount, you end up leaving money on the table. If you charge more than that amount, your buyer doesn't buy. So, by definition, value-based pricing is the most profitable pricing strategy you can adopt. However, it's impossible to do perfectly because there's no way that you know how much somebody is willing to pay for your product. We can't read our customer's minds. What we can do though, is adopt this as a strategy, an attitude, a goal, and continue to do things so that we can learn more and more about our markets and our customer's willingness to pay and
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How Airlines, Hotels, and Cruises Price their Services with Dinaz Zaq
19/09/2022 Durata: 24minDinaz Zaq is the Director at Revenue Pricing Consultants in London, the “home of revenue management and pricing expertise” that focuses on increasing profitability through diagnostic review. Dinaz spent 20 years in Revenue Management at British Airways, and also worked for resorts, hotels, and cruise lines. In this episode, Dinaz explains how airlines, hotels, and cruises do pricing as she shares some of the strategies they use in line with the factors that affect their pricing decisions. Why you have to check out today’s podcast: Understand how most airlines, hotels, and cruises do pricing; Discover the strategies they use and the factors that affect their pricing decisions; and Find out why each employee – even the cabin crews – are important on getting customers and providing great service “The biggest thing that you need to get right is your demand before you make any pricing decision at all.” – Dinaz Zaq Topics Covered: 01:32 – How Dinaz got into pricing 03:02 – How do airlines do pricing? What f
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Blogcast #72: Discovered Value
16/09/2022 Durata: 03minThis is an Impact Pricing Blog published on August 10, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/discovered-value/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/
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Memecast #75: Ace of Diamonds: Banish the Word 'Commodity'
14/09/2022 Durata: 02minThis one is the Ace of Diamonds from the Selling Value card deck. When companies or people inside companies say we sell a commodity, what that says to me is they don't understand the value of what they offer. It may absolutely be true that you sell a commodity-like product where we're selling gold coins and your gold coins are exactly the same as your competitor's gold coins. And we could think of that maybe as a commodity, but then that's really not what we're selling. What we have to sell are all the things that go around the gold coins or go around our commodity-like product. We should be thinking about what are the services? Can we do better delivery? Can we do better payment terms? Can we make our customers trust us more? Can we give them better advice? There are many, many different ways that we might be able to add value to our buyers above and beyond the individual product that we're selling. I often think that when people are saying the words, we sell a commodity or our product is a commodity, they'v
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How Pricing in the Broadcast Advertising Industry Works with Dominick Latorre
12/09/2022 Durata: 28minDominick Latorre is the Senior Director of Yield and Inventory Management at Sinclair Broadcast Group. He used to be the Manager of Pricing and Planning at Spectrum Reach, and he's the Assistant General Manager of the Men's National Team in USA Ball Hockey. In this episode, Dominick explains how they price slots for broadcast advertisements as he relates it to how airlines do pricing for their seats. Why you have to check out today’s podcast: Learn how Sinclair does pricing for perishable inventory like ads Understand how it’s related to how airlines price their seats Find out why it’s important that your sales people know how to make sure that your service is priced effectively “It's educating yourself on different industries outside of yours and how you can take those concepts and those ideas and apply them to your business. – Dominick Latorre Topics Covered: 02:01 – How Dominick got into pricing 04:12 – Sinclair’s goal to improve efficiencies with the local pricing experts and revenue with pricing
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Blogcast #71: Perfect Pricing
09/09/2022 Durata: 03minThis is an Impact Pricing Blog published on August 3, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/perfect-pricing/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/
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Memecast #74: Ace of Clubs: 'Nobody Cares about Your Product'
07/09/2022 Durata: 02minThis one is the Ace of Clubs from the Selling Value card deck. One of my favorite sayings when I'm teaching is, nobody cares about your product. What's fascinating is when you look at a company's website or you look at how somebody wants to talk about what it is they're going to offer you, they want to talk about their product. I so much want to tell you, oh, I'm a pricing expert and I train people on pricing. But that's the product. What we really need to be doing is talking about the problems that our buyers have and the outcomes or the results they might be able to achieve. Experts are able to take our features and say, oh yeah, I get what that means to me. But most of our buyers aren't experts. What we need to be able to do is instead of talking about our product, talk about the problems that our buyers might have. I might go to a VP of sales and say, do your salespeople tend to discount too much too often? Now that's a problem. And if that resonates with this VP of sales, now we have something to talk ab
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The How-To’s of Utilizing Usage-Based Pricing and Discussion of Subscription Pricing Problems with Marcos Rivera
05/09/2022 Durata: 28minMarcos Rivera is the Founder and CEO of Pricing I/O, a training and coaching boutique helping high-growth B2B SaaS companies accelerate ARR growth and market share. Marcos was the Operating Executive for Product Management and Pricing of Vista Consulting Group, and is the author of the book “Street Pricing: A Pricing Playlist for Hip Leaders in SaaS”. In this episode, Marcos shares his insights on some the common problems in the subscription industry. He also talks about the different ways to approach pricing adjustments in relation to software innovations, and discusses the hot topic of usage-based pricing. Why you have to check out today’s podcast: Find out what the three biggest pricing problems are when it comes to subscription and know why you shouldn’t do those Discover why people don’t pay much attention on the expansion part of land and expand, and learn how to go for it if you want to Understand why it’s a good step to raise prices on the subscribers with highest usage first “Go out there, get
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Blogcast #70: Pricing Table Topics
02/09/2022 Durata: 02minThis is an Impact Pricing Blog published on July 27, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/pricing-table-topics/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/
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Memecast #73: Ace of Hearts: Win Rates and Average Selling Price
31/08/2022 Durata: 02minThis one is the Ace of Hearts from the Selling Value card deck. Selling value really does do a lot of things. But if you imagine for a second that a buyer has some expectation of how much value they're going to get from our product. That is a good indicator of their willingness to pay, it's a good indicator of how urgent it is that they want to solve the problem or buy the product. But what if we had the ability to increase the amount of value that person expects to get from our product? For the sake of argument, let's say we 10x it. We make our product really valuable to them. All of a sudden, they're willing to pay more. They want it. They want it now. They want it faster. And so, we're going to increase our average selling price, we're going to shorten the sales cycles. And of course, if they believe we're going to deliver a 10x, they're going to buy from us instead of from our competition. And once we can recognize those buyers who really are going to get a lot of value from our product, then we get bette
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Special Episode: 2 Pricing Professionals Debate
29/08/2022 Durata: 37minMark Stiving is a widely recognized pricing expert and marketing pro who teaches companies how to boost revenues and realize their true value. He is the host of the Impact Pricing podcast, helping people win more business at higher prices through value, and has authored three books which all revolve around pricing. Ron Baker is the Founder of VeraSage Institute, dedicated to helping professional knowledge firms bury the billable hour and trash timesheets. He has published seven books around the topics of business and pricing, and also is a radio talk-show host for The Soul of Enterprise. In this episode, Ron engages in a pricing metric discussion with Mark as they share their insights on cost-plus, hourly pricing, and subscriptions. Why you have to check out today’s podcast: Deep dive into discussions about different pricing metrics, focusing on cost-plus, hourly, and subscriptions Find out why putting time in your service and charging by the hour isn’t an ideal way to charge clients Understand why providi
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Blogcast #69: Subscribe to Heated Seats in a BMW
26/08/2022 Durata: 03minThis is an Impact Pricing Blog published on July 20, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/subscribe-to-heated-seats-in-a-bmw/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/
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Memecast #72: Ace of Spades: Stacking the Deck in Your Favor by Increasing Customer Perceived Value
24/08/2022 Durata: 02minThis meme is the Ace of Spades from the Selling Value card deck. Selling value really is the skill of increasing customer perceived value. If you think about it, our customers don't really know how much value they're going to get from our products. And yet we as salespeople, product people, pricing people, we've seen other customers use our products. We've seen all the different places where they get value from our products. And if we've done a really nice job, we've been able to quantify some of that value that some of our previous clients have gotten. Doesn't it make sense then that in a sales situation we find a way to help this buyer, someone who's evaluating our current product, to learn about and understand all the different ways our product might be able to add value to them. And once we can do that were increasing the amount of value that customer perceives for our product. This is how we win more deals at higher prices. So, selling value really is the skill of increasing customer perceived value. We
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Price Execution, Not Price Optimization with Flintfox CEO, John Moss
22/08/2022 Durata: 28minJohn Moss is the CEO of Flintfox International, a pricing software company with world class IP in the areas of pricing and revenue management. He’s previously worked as the Chief Strategy Officer and also General Manager of MYOB. John is also trained to use explosive and radioactive devices. In this episode, John talks about the work they do at Flintfox. He explains why pricing models should change in line with the updates constantly happening at present on software. Additionally, Mark and he discuss the complexity of pricing, especially in these days of high inflation. Why you have to check out today’s podcast: Discover why pricing models in software businesses should change from time to time Understand the current situation and complexities in pricing, especially in this time of high inflation Find out how much of a game-changer it will be to have organizations focus more on pricing and not just in cost reduction “For many organizations, pricing has been off to the side and somebody who's got a quanti
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Blogcast #68: Ballet, Football, Pricing and Sales
19/08/2022 Durata: 03minThis is an Impact Pricing Blog published on July 13, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/ballet-football-pricing-and-sales/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/