Helpdesk Nightmares

Mark and Cody talk VoIP. We're about to switch phone providers from a local PBX server to a hosted VoIP, so we talk about what that's like, what VoIP is, and our experience (headaches) navigating it. Episode 71: VoIP FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.